“Thank your for your email. Sorry about the late response, I’ve been on holidays abroad.
Yes, about that order! I really appreciate you just giving me the benefit of the doubt and trusting my input. The new order was exactly how I would have expected it. The jar of Shine On was well wrapped and when I opened it, not only did it feel like I was opening the jar for the first time, it was filled to the top.
As for the quality of the products, I love them! The products are simply so good, they smell incredible and it feels right using them because they’re organic and non toxic. I can tell that the company and you put a lot of love and care into what you make and put out. The samples you sent along with the order are generous and appreciated.
My experience was surprising and refreshing. It feels like money well spent. The quality of products, the way my email was handled, the prompt response, the way you treated me, and the follow up really sets your company apart. Not only that, you have an incredible line of products that are easy to love. You’re really building a company with loyal and long term clients, of this you can be sure.
Based on my experience, you’re an authentic and wonderful company! I wish you and John Masters the best of luck in your endeavours.
And yes I’ll be ordering again.”